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State of Alabama Taps Yext to Build Comprehensive COVID-19 Information Hub

The site's search experience, powered by Yext Answers, fields queries about the coronavirus with facts from trusted national and local government resources.

Yext, the Search Experience Cloud company, announced its collaboration with the State of Alabama on a custom website, powered by Yext, that centralizes accurate information and updates about the COVID-19 pandemic.

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When someone visits the State’s new website, covid19.alabama.gov, and uses the search bar to ask a question about COVID-19, they will receive a direct answer with information sourced from Alabama state agencies, the Centers for Disease Control and Prevention (CDC), and other resources.

“During a global crisis like the COVID-19 pandemic, getting answers when you need them can make the difference between life and death,” said Howard Lerman, Founder and CEO of Yext. “With Yext Answers, we can help every government organization deliver accurate answers and save as many lives as possible.”

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“The outbreak of COVID-19 in Alabama is a rapidly evolving situation and it is critical that our residents have access to timely and accurate information that will keep them safe,” said Alabama Governor Kay Ivey. “We’re grateful to Yext for generously volunteering its services so that Alabamians can have a comprehensive and reliable source to turn to for the facts, whether they want to know about affected areas, symptoms, or testing locations.”

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